email support,web hosting support,website builder support,domain names support

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Support and FAQ - Frequently Asked Questions

Please refer to our knowledge base of Frequently Asked Questions or find a selection of the most commonly asked question in the sections below.

	General Support
	How do I log in to my Control Panel What can I do in the Control Panel What is a managed service? How do I find my lost login details? How do I manage my Teckna Account? Is there a minimum term contract? more ...

	Email Support
	What is POP3? Email and your ISP Dealing with Spam How to set up Outlook Express for Teckna email How to read/send email online How to set up email sharing more ...

	Web Hosting Support
	What is a Tier 1 Data Centre? What is FTP? What is web hosting? How can I update my website? How can I create a website? more ...

	Domain Names Support
	What is a domain name? What do the domain extensions (.co.uk, .com, etc) mean? How do I transfer a domain name to Teckna? Choosing a good domain name more ...

	Website Builder Support
	What skills do I need to use Teckna Website Builder? Can I change the design and content of a Teckna Website Builder website? How many pages can my Teckna Website Builder website contain? What designs are available to choose from for a Teckna Website Builder website? more ...

System Status

06/05/08 - 11:20am The server is now back to normal. Sorry for any inconvenience.

06/05/08 - 10:20am We currently have a problem with one server. Customers on T05 are experiencing connection problems. The Tech Team are investigating. POP3 and FTP services are available.

If you have any questions, please fill in our online form and we will endeavour to answer them.

	Common Questions
	How do I log in to my Control Panel? What is a managed service? How do I set up Outlook Express for Teckna email? How do I read/send email online? What is a Tier 1 Data Centre? What is web hosting? What is FTP? What is a domain name? What do the domain extensions (.co.uk, .com, etc) mean? Do I need technical skills to use the Teckna Website Builder? more ...

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